Privacy Policy

Information we collect

By accessing and using the Platform, you have provided your consent to us to collect, use and transfer your information as per the terms of this Policy. We may collect the following User information on use of our Platform.

R

Contact information. We may collect your name, email address, mobile number, phone number, residential/ office/postal address.

R

Information you post. We may collect information you post on our Platform, including through contact forms, chat support/ customer support, feedback forms and survey forms.

R

Other information. If you use our Platform, we may collect information about your IP address and the internet browser being used by you. We may also collect information of the website/ URL you accessed our Platform from, duration of time spent on our Platform, pages accessed and/or which website/ URL you visit when you leave our Platform. We might also collect information on the type of mobile device you are using, or the version of the operating system your computer or device is running on. Please note that such information is anonymous and does not allow us to identify the Users.

Z

Different ways of collecting information

R

We collect information directly from you. We collect information directly from you through the contact form available on the Platform. We also collect information if you ask us a question through phone or email. We may also collect information through chat support/ customer support, feedback forms, survey forms and other message areas on our Platform.

R

We collect information from you passively. We use browser cookies and web beacons for collecting information about your usage of our Platform.

R

We collect information about you from third parties. If you use an integrated social media feature on our Platform, the third-party social media site will give us certain information about you, which may include your name and email address.

Use of your personal information

R

We use information to contact you: We may use the information you provide to contact you for marketing and promotion of our Services. We may send you information about new services being offered by us. These may also include third party products or services.

R

We use information to respond to your requests or questions. We may use your information to respond to your queries and requests, provide support services and resolve disputes.

R

We use information to improve our Services. We may use your information to understand your interests and behavior in order to customize your experience with us and serve you better, and for administering, improving and diversifying our Platform and Services.

R

We use information as otherwise permitted by applicable law.

We may combine the information obtained personally from you, from integrated third parties and information that is automatically collected to maintain your records and provide targeted marketing.

k

Sharing of information with third-parties

R

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our Platform, for business or administrative purposes.

R

We will share information with our business partners. We share information with third parties who offers similar services as ours or complimentary services to ours, for providing joint services upon your request.

R

We may share information in order to comply with the law or to protect ourselves. We may share information to respond to a court order or subpoena. We may also share information if a government agency or investigating body makes a request under law. Further, we may also share information in order to prevent or investigate potential fraud, identity theft, cyber security incidents or other illegal activities. Your information may be provided to our legal counsel, government authorities and law enforcement officers. We may share information to protect the rights of our Users, employees, general public, as well as our own rights.

R

We may share information with any successor to all or part of our business. If a part or whole of our business is transferred we may share a list of our customers as part of that transaction.

k

We will use our best efforts to ensure that the same level of data protection as provided by us is provided by a third party person/ entity to whom your information is transferred in order to fulfil your service requests.

k

We retain your information for only such periods of time that is necessary to fulfil the purposes for which your information is collected.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email office@teamlogicglobal.com. We will process your request at the earliest.

k

Withdraw your consent or correct your information

R

You may withdraw your consent from the collection, usage and transfer of your information by us, by writing to us at office@teamlogicglobal.com. However, please note that such withdrawal of consent may affect our ability to provide you with our Services on our Platform. Upon such request we shall delete your information in entirety or retain information in a manner which is anonymous and does not allow us to identify you. We shall only retain your information for such period as is permitted under applicable law, post withdrawal or cancellation of your consent.

R

You may also correct or update your information maintained in our records by writing to use at office@teamlogicglobal.com.

k

Third party sites

R

The Platform may contain links to third party websites which may collect User information. This Policy is only applicable to information collected by TeamLogic and does not apply to information that is collected or stored by any third party. It is hereby clarified that the websites of such third parties are not operated by us and we do not form a relationship of principal- agent with such third parties.

R

We request you to read the privacy policies of these third party websites to understand the treatment of your information collected by such parties. We are not responsible for any data protection policies adopted by these third parties and do not accept any liability for their treatment of your information.

k

Security practices

R

We adhere to strict security guidelines and practices to ensure the protection of your information against unauthorised access, as required by applicable law. We have implemented reasonable security practices and procedures to ensure protection of your information, as required under section 43A of the IT Act. However, we cannot guarantee complete security of your information for reasons attributable to unauthorised access/ hacking, hardware failures, software failures, or such other factors beyond our control.

k

We may modify this Policy at our sole discretion. It is the responsibility of the User to keep abreast with the latest version of the Policy.

k

Representation and Warranties

R

We do not provide any representations or warranties, whether express or implied for the adequacy and efficacy of the security measures adopted for the protection of your information.

R

We shall not be liable for any events or acts that may arise, that are beyond our control that may affect the terms and conditions detailed in this Policy. We shall not be responsible for loss or misuse of your information resulting from a ‘force majeure event’, including fire, flood, acts of god, strikes, lockouts, riots, acts of the government, hacking, virus attack, etc.

k

Grievance Officer

In accordance with IT Act and the rules made there under, the name and contact details of the Grievance Officer for handling any concerns and grievances, are provided below:

Name: Mr. Ashutosh Mahajan

Address: H-1202, Bestech Parkview Spa Next, Sector 67, Gurgaon – 122101, Haryana, India

Phone: +91-9818669808

Email: ashuaditya1@gmail.com

R

If you have any questions about this Policy or other privacy concerns, you can also email us at office@teamlogicglobal.com.

Z

Governing Law

This Policy and the Terms and Conditions are governed by the laws of India. The courts in New Delhi, India will have the jurisdiction with regards to any disputes arising from this Policy.